Repair & restoration

Nothing is subcontracted. A piece returning to the house returns to the bench that made it, and leaves with a written record of what was done to it.

Platinum is laser-welded onto the worn tip and hand-reduced back to 0.42 mm. The stone is not removed unless the seat itself has moved.
Stone out, seat re-cut, stone back under 20× with tension measured before and after. The optical report is re-issued at no cost.
All metal surfaces re-finished to the original brief — mirror, satin or the house's brushed grain, matched to the piece's record card.
For a ring worn thin over decades. New platinum is grafted to the original, keeping the hallmark and the engraving intact.
Where the house holds the original drawings and stone map, a piece taken apart can be rebuilt exactly. Where it does not, it will say so.
The bench will work on jewellery the house did not make when the construction can be read with confidence, and will decline when it cannot.

How a repair runs

01
Assessment
Photographed under 20× in the salon or from images you send. A written assessment follows within two working days.
02
Quotation
Fixed price, fixed window. Work under warranty is confirmed as such before anything is quoted.
03
The bench
Carried out in Antwerp by the setter who made the piece where they are still with the house.
04
Return
Hand-carried by bonded courier, with a new inspection report and photographs of the intervention.

Send photographs and the reference engraved inside the piece, and the assessment comes back in writing within two working days.